Steve Towers - Keynote,Coach and Mentor
  • Hi!
  • Speaking
  • Coaching
  • Blog
  • Clients
  • Contact Us
  • CX Conferences 2023
  • Author
  • Contact_Steve
    • Twitter
    • LinkedIn Connections
    • Connect
  • SteveTowersOverview
  • OIBook
  • Online CX Accreditation

Keynotes, Sessions
​& Workshops

Picture
And the latest for 2023, based on global delivery... keynotes, workshop or coaching (customized to your need)
Review a recent keynote here.
Picture
Upcoming conferences
Picture
www.cssymposium.co.za ​
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
 Since 1992 Steve Towers has chaired, keynoted and delivered many major conferences across the globe. Recognized as an inspirational speaker in his own right he chairs top line panels and coordinates with organizers fantastic portfolio's of speakers.

Keynotes and presentations
With sincere passion, experience and audience connection Steve’s keynotes and presentations have inspired and motivated individuals and teams from 25 to 8,000 people across 41 countries on six continents.

Constantly evolving the material the presentations are ‘ of the moment’ and  bring powerful motivational content derived from hands-on practice in the worlds leading organizations.

Current topics also include:
What every  ‘C‘  level needs to know about Customer Experience
Terms like customer experience management are banded about by consultants and popular business journals. However customer experience is often associated with the soft and fluffy pop management sentiment that the customer is king, and typically lacks a clear objective contribution to business success. 

Prepare to reframe that thinking. Customer Experience Management, as practiced by several of the worlds’ leading companies, is science based and enables organisations to consistently win the triple crown – what can be more tangible in terms of achieving business success?

Putting the customer at the centre of your universe.
(See video
http://www.youtube.com/watch?v=EkYTMI906Z8)

3-6-12 hour indepths
In addition Steve delivers half/full and two day sessions, underwritten and accredited, to senior executives and business professionals on transforming thinking and practice. Specific sessions can be tailored to your event.

In the last two years these sessions have also been delivered in USA, Singapore, Australia, UAE, UK, China, India, Malaysia and South Africa. A terrific add-on value to your corporate or open event they provide the means for teams to return to their work environment stimulated and ready to deliver impactful results immediately.

​
Looking for a Judge/Awards role?
Since 2002 he has also participated as a judge and chair of major international Award programs including recently IQPC, PEX Network, NASSCOM, Marcus Evans, IBM, Microsoft, EDS, iCMG, Virgin, Gartner, Forrester and IIBA.

Check to see if he is available

Picture
Picture
Picture
Conferences

>> NASSCOM BPM Summit  <<​
  • Keynote Session
  • Seminar
    ​
>> CEM in Telcoms  <<​
  • Session (90 minutes)
  • CPP-Master (Levels 1-2)  (2 day)

>> USA PEX Week  <<
  • Workshop (0.5 day)
  • Judging 'Business Transformation'
  • Session (45 minutes)
  • CPP-Master (Levels 1-2)  (2 day)
  • CPP-Master (Levels 3-4)  (2 day)

>> Next Generation CX <<

Senior Executive Sessions
​In room or Online

(client confidential)

February - Los Angeles, USA 
February - Joburg, South Africa

February - Dubai, UAE
March - Washington DC, USA

March - Detroit, USA
​March - Indian Wells, USA
​April - Jo burg, South Africa
May - Sydney, Australia
May - Brisbane, Australia
June - Abu Dhabi, UAE
June - Dublin, Eire
July - Denver, USA
​August - Las Vegas, USA
October- Madrid, Spain

October - Denver, USA
October - Los Angeles, USA
October- Johannesburg, South Africa
November - Dubai, UAE
December - London, England
January 2023 - Dubai, UAE

January - Denver, USA
January - Miami, Florida
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Picture
Trusted by Professionals from:
Picture
Picture
Review my resources at https://linktr.ee/stevetowers                                       PRIVACY POLICY
  • Hi!
  • Speaking
  • Coaching
  • Blog
  • Clients
  • Contact Us
  • CX Conferences 2023
  • Author
  • Contact_Steve
    • Twitter
    • LinkedIn Connections
    • Connect
  • SteveTowersOverview
  • OIBook
  • Online CX Accreditation