Since 1992 Steve Towers has chaired, keynoted and delivered many major conferences across the globe. Recognized as an inspirational speaker in his own right he chairs top line panels and coordinates
with organizers fantastic portfolio's of speakers.
Keynotes and presentations
With sincere passion, experience and audience connection Steve’s keynotes and presentations have inspired and motivated individuals and teams from 25 to 8,000 people across 41 countries on six continents.
Constantly evolving the material the presentations are ‘ of the moment’ and bring powerful motivational content derived from hands-on practice in the worlds leading organizations.
Current topics also include:
What every ‘C‘ level needs to know about Customer Experience
Terms like customer experience management are banded about by consultants and popular business journals. However customer experience is often associated with the soft and fluffy pop management sentiment that the customer is king, and typically lacks a clear objective contribution to business success.
Prepare to reframe that thinking. Customer Experience Management, as practiced by several of the worlds’ leading companies, is science based and enables organisations to consistently win the triple crown – what can be more tangible in terms of achieving business success?
Putting the customer at the centre of your universe.
3-6-12 hour indepths
In addition Steve delivers half/full and two day sessions, underwritten and accredited, to senior executives and business professionals on transforming thinking and practice. Specific sessions can be tailored to your event.
In the last two years these sessions have also been delivered in USA, Singapore, Australia, UAE, UK, China, India, Malaysia and South Africa. A terrific add-on value to your corporate or open event they provide the means for teams to return to their work environment stimulated and ready to deliver impactful results immediately.
Looking for a Judge/Awards role?
Since 2002 he also participates as a judge and chair of major international Award programs including recently IQPC, PEX Network, NASSCOM, Marcus Evans, IBM, Microsoft, EDS, iCMG, Virgin, Gartner, Forrester and IIBA.
Check to see if he is available
>> Australia CX Week - May 2018 <<
>> USA PEX Week - January 20I8 <<
Senior Executive Sessions
January - Dubai, UAE
January - Denver, USA
January - Orlando, Florida
February - Joburg, South Africa
February - Dubai, UAE
March - Washington DC, USA
March - Detroit, USA
April - Joburg, South Africa
May - Sydney, Australia
May - Brisbane, Australia
June - Abu Dhabi, UAE
June - Dublin, Eire
July - Denver, USA
August - Las Vegas, USA
September - Washington DC
October - Denver, USA
October - Canberra, Australia
November - Dubai, UAE
November - Melbourne, Australia
December - London, England